top of page

Concierge Isn’t an Extra, It Is the Experience

How Case Travel goes beyond booking holidays to curate a life of seamless luxury.


ree

At Case Travel, we’re not just travel agents.


We’re Luxury Travel Designers, Lifestyle Managers, and Experience Curators, and for our clients, that means one thing:


You don’t have to think about a thing.


From the moment you reach out to us, our job is to take your vision and turn it into something even better than you imagined. Whether it’s a honeymoon in the Maldives, a last-minute family escape, or a birthday weekend in the Med.


But it doesn’t stop there.


Because travel isn’t just about where you’re going, it’s about how it feels. That’s why we offer an entire suite of concierge services to take care of the details that elevate a trip from nice to unforgettable.


Here’s a full look at everything we offer, and how we make it all feel effortless:


Luxury Travel Design

Tailor-made holidays for travellers who want more.


We don’t do off-the-shelf. Every Case Travel itinerary is designed around your needs, preferences, and pace, whether it’s your first trip abroad or your fiftieth.


  • Tailor-made holidays, honeymoons & group trips

  • Exclusive access to 5-star resorts, private villas & boutique hotels

  • Multi-destination itineraries, with perfect logistics

  • Specialist knowledge of luxury family travel, wellness escapes & once-in-a-lifetime adventures


From island-hopping in Greece to a slow-luxury safari in South Africa, our job is to craft the trip you didn’t know you needed.


Personal Concierge Services

We handle the "hard to book", and the impossible.


Once your trip is designed, we add the magic. Whether it’s dinner with a view or tickets to a sold-out show, our concierge team is here to make things happen behind the scenes.


  • Restaurant reservations (local gems or Michelin stars)

  • VIP tickets to sports, concerts, theatre & cultural events

  • Private guides & exclusive tours, from palaces to vineyards

  • Yacht charters, helicopter transfers & private drivers


Prefer to do something different? We partner with lots of different companies to add experiences to any trip, from hot air balloon rides to Ferrari drives and exclusive workshops.


Family & Comfort Support

Luxury means ease, especially for families.


Travelling with little ones? A big family group? Elderly relatives or accessibility needs? We’ll take care of everything.


  • Nanny services & child-friendly planning

  • Multi-generational travel coordination

  • Accessible hotel & transport options

  • Custom travel packs & pre-departure guides for total peace of mind


Whether it’s booking side-by-side hotel rooms or planning a safari with a buggy in tow, we’ve done it all.


VIP Airport & Security Services

Start your holiday before you even take off.


Flying shouldn’t feel stressful. That’s why we partner with trusted airport services to offer seamless luxury from kerb to gate.


  • Fast-track assistance through check-in and security

  • Private lounge access in major airports

  • Luggage forwarding to take the weight off (literally)

  • Hotel & personal security coordination, if needed


From your front door to your boarding gate, everything is smooth, calm, and completely taken care of.


Nightlife & Leisure Reservations

Access to the world’s best tables, terraces and tee times.


Whether you’re celebrating something big or just want an unforgettable night out, we’ll get you where you want to be, with the best seat in the house.


  • Beach club reservations and bottle service

  • Private dining experiences

  • Wellness treatments, spa bookings, fitness sessions

  • Golf tee times, ski passes, private instructors & more


We don’t just know the destination, we know who to call.


Ongoing Personal Support

We don’t disappear once your holiday starts.


Unlike most agents, we’re available before, during and after your trip. Real people. Real support.


  • Last-minute changes? Sorted.

  • Travel delays or cancellations? We’ll handle them.

  • WhatsApp support for quick questions or unexpected issues

  • Discreet, dedicated service that respects your time and privacy


When you travel with Case Travel, you’re never alone, and you’re never left on hold.


So… What Can We Help You With?


At Case Travel, we wear many hats:

  • Luxury Travel Designer

  • Lifestyle Manager

  • Private Client Consultant

  • Experience Curator

  • Global Access Specialist

  • Bespoke Itinerary Coordinator

  • Elite Travel & Lifestyle Assistant

  • And yes, sometimes just a really well-connected friend.


Ready to See What We Can Do for You?


Let’s plan something unforgettable, and take care of all the details along the way.


👉 Get in Touch About Concierge Services

Aug 4

3 min read

0

11

0

Related Posts

Comments

Share Your ThoughtsBe the first to write a comment.
Case Travel Logo 3
  • Instagram
  • Facebook
  • LinkedIn
  • TikTok

© 2025 Case Travel Ltd all rights reserved.

Case Travel Ltd is a registered member of Protected Trust Services (PTS) PTS Membership Number: 6210.

Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.

PTS 6210
ATOL 12680
bottom of page